The Marketing Moxie Podcast

Wouldn’t a business where customers just arrived at your website and purchased from you be amazing? That’s exactly what referrals can do for your business as it shortcuts the know-like-trust factor and turns people into clients that much faster. Listen in for the scoop on referrals. Show notes with key points and links for this episode available at

Items Discussed in this Episode:

  • Referrals have been a huge part of how I built my business, for the first 8 years of my business, referrals were my main marketing tool.
  • If you’re going to ask for a referral, you need to do work that is referral-worthy.
  • Customer experience is what will fire up your referral business.
  • I break down how to make referrals a part of your business and make sure you’re not ignoring it.
  • If you want referrals, you need to be someone who gives them without expecting to receive in return.
  • It’s up to you to deliver the goods every single time to your customers.
  • In a world where reputation is everything, we’re not going to refer someone who’s only so so.
  • If you have a solid business, it’s easy for people to assume you’re full. So be careful to avoid messages like “I’m full” or “I’m booked out”.
  • I share my top 3 ways to actually ask for a referral.
  • Referrals are not a given, they need to be earned.

Links for this Episode:

The Referral Engine by John Jantsch

Free Surprise and Delight: How to Wow Your Customers Every Single Time Guide

Link to Free Marketing Moxie Facebook Group

Direct download: MMoxie89.mp3
Category:general -- posted at: 2:00am EST